Payment & Security

Falvorex™ · Checkout Information

Payment & Security

Helpful information about payment methods, transaction authorization, billing details, pricing, checkout security, fraud-prevention reviews and approved refunds when shopping with Falvorex™.

Payment Methods Available payment methods are displayed directly during checkout.
Primary Market Falvorex™ primarily serves customers in the United States.
Customer Support Our customer-support response time is within 24 hours.
01 · Payment Methods

Available Payment Methods

The payment methods currently available for your Falvorex™ transaction are displayed during checkout.

Payment-method availability may vary depending on customer location, device, currency, order information and the availability of the applicable payment provider.

02 · Authorization

Payment Authorization & Verification

Orders are subject to successful payment authorization before fulfillment can proceed.

Banks and payment providers may apply authentication, fraud-prevention checks, transaction reviews, spending limits or other verification procedures before approving payment.

03 · Checkout Security

Payment Information & Security

Checkout transactions are processed through the store's checkout environment and applicable payment providers using security measures intended to protect transaction information.

Falvorex™ will not ask customers to send complete payment-card numbers, card security codes or online-banking passwords through ordinary customer-support email.

04 · Prices & Order Total

Review Your Final Order Total

Before payment is submitted, checkout displays the applicable product prices, shipping charges, discounts, taxes where applicable and the final order total.

Please review your Falvorex™ product selection, quantities, delivery address and final amount carefully before completing checkout.

05 · Currency

Currency Information

Falvorex™ primarily serves the United States. The applicable currency and price are shown on the storefront and during checkout.

If your payment account uses another currency, your bank or payment provider may perform currency conversion and may apply its own exchange rate or associated fees.

06 · Billing Information

Accurate Billing Details

Customers are responsible for providing accurate billing information when completing payment.

Incorrect or incomplete billing information can result in authorization failure, payment rejection, additional verification or delays while an order is reviewed.

07 · Failed Payments

Declined or Failed Transactions

Transactions may be declined because of incorrect billing information, insufficient funds, card restrictions, authentication requirements, fraud-prevention checks or decisions made by the issuing bank or payment provider.

If a payment does not complete successfully, please review the information entered at checkout or contact your payment provider for additional information.

08 · Authorization Holds

Temporary Payment Holds

A bank or payment provider may place a temporary authorization hold during a payment attempt.

If the transaction is not completed, the timing for releasing that hold is generally controlled by the relevant financial institution or payment provider.

09 · Transaction Review

Fraud Prevention & Order Security

Orders may be reviewed where there are concerns involving suspected fraud, unauthorized payment activity, unusual transaction patterns, inconsistent order information or other security-related issues.

Falvorex™ may contact a customer to verify relevant order information where reasonably necessary.

10 · Order Processing

When Order Processing Begins

Order processing can begin after payment has been successfully authorized.

Current processing, shipment and delivery information should be reviewed in the applicable shipping information presented by the store at the time of purchase.

11 · Refunds

Approved Refunds

Where a refund is approved, it is generally issued to the original payment method where technically available.

Approved refunds are processed after review. Posting times may vary depending on the bank, card issuer or payment provider.

Your financial institution may require additional time before the refunded amount becomes visible in your account.

12 · Payment Information & Privacy

Information Used to Complete Transactions

Payment providers, fraud-prevention services and other applicable service providers may process information needed to authorize, secure and complete a transaction.

Questions relating to personal information or applicable privacy requests may be directed to service@falvorex.com.

Official Company Details

Falvorex™ Store Information

Official company and customer-support information associated with this online store.

Brand Name Falvorex™
Website falvorex.com
Main Products Artistic Ceramic Coffeeware
Product Category Ceramic Coffeeware
Legal Company Name Shanghai Jinqi Dizhini Technology Co., Ltd.
Owner Li Xiguang
Registered Business Address Room 111-A, Building 7, No. 169 Caojian Road, Minhang District, Shanghai
Customer Support Email service@falvorex.com
Customer Support Phone +86 184-6621-5096
Customer Support Response Time Within 24 hours
Primary Sales Country United States
Page Language American English
Falvorex™ Customer Care

Have a payment or order question?

Contact our customer-support team for assistance with an existing order, payment question, billing concern or other Falvorex™ store-related matter. When contacting us about an existing order, please include your order number whenever possible.

Customer Support Email service@falvorex.com
Customer Support Phone +86 184-6621-5096
Response Time

Within 24 hours

Clear checkout for a more considered coffee ritual.

If you have a question about payment or an existing Falvorex™ order, contact our customer-support team. We aim to respond within 24 hours.

Contact Customer Support