Falvorex™ is owned and operated by Shanghai Jinqi Dizhini Technology Co., Ltd.

References to “Falvorex™,” “we,” “us” or “our” refer to the store operator. References to “you” and “your” refer to a customer, visitor or other user of the store.

By placing an order or using applicable store services, you agree to these Terms and Conditions and the applicable store policies relating to your transaction.

To make a purchase independently, you must have the legal capacity required to enter into a binding transaction under the law applicable to you.

Where a customer does not have the necessary legal capacity, a parent, guardian or other legally authorized person may need to complete the transaction where permitted by law.

Where account functionality is available, customers are responsible for maintaining accurate account information and keeping login credentials confidential.

Please contact Falvorex™ customer support promptly if you believe an account associated with you has been accessed or used without authorization.

Falvorex™ specializes in Artistic Ceramic Coffeeware within the Ceramic Coffeeware category.

We make reasonable efforts to present available product descriptions, dimensions, materials, photographs and other applicable specifications accurately.

Ceramic color, glaze, texture, surface appearance and visual details may vary slightly because of photography, lighting, screen settings, material characteristics, glaze behavior or normal production variation.

Customers should review the applicable product information carefully before ordering.

Product prices, availability, promotions, discounts and offers may change from time to time.

The applicable product price, shipping charges, discounts, taxes where applicable and final order total are shown before payment is submitted.

If a clear pricing, listing or technical error affects an order, Falvorex™ may contact the customer before fulfillment to review and resolve the issue.

Submitting an order does not necessarily mean that the order has been finally accepted or fulfilled.

We may decline, cancel or limit an order where reasonably necessary because of inventory availability, payment issues, suspected fraud, inaccurate order information, legal restrictions, pricing errors or other legitimate operational reasons.

Orders are subject to successful payment authorization.

Available payment methods are displayed during checkout. Payment providers may apply their own authentication, security, verification and privacy procedures.

Customers should review the final order total, billing information and delivery information before submitting payment.

Promotional codes, discounts and special offers may be subject to stated eligibility conditions, dates, product restrictions, availability, usage limits or other offer-specific conditions.

Promotions may not necessarily be combined unless the applicable offer clearly states otherwise.

Order processing begins after payment has been successfully authorized.

Available shipping methods, applicable charges and delivery information are displayed during checkout where supported.

Processing and delivery timing may vary depending on product availability, destination, carrier operations, fulfillment arrangements, weather, holidays, transportation disruption, customs procedures and other circumstances.

Delivery estimates are not guaranteed arrival dates.

Customers must contact Falvorex™ customer support before sending merchandise back so that the return request can be reviewed and, where applicable, authorized instructions can be provided.

Eligible voluntary return requests should generally be submitted within 30 days after delivery, subject to the applicable Return & Refund Policy and law.

Return eligibility may depend on product condition, the reason for return, order circumstances and applicable law.

Approved refunds are generally issued to the applicable original payment method where technically available. Posting times may vary depending on the bank, card issuer, financial institution or payment provider.

Falvorex™ ceramic coffeeware should be handled and used according to the product information and any applicable care or safety instructions supplied with the product or shown in the applicable product information.

Ceramic products may be susceptible to damage from impact, improper handling, sudden temperature changes or other unsuitable use depending on the particular product.

Customers are responsible for using each product in a reasonable manner consistent with its intended purpose and available instructions.

Falvorex™ artistic ceramic coffeeware may include visual details associated with ceramic production, glaze, texture or craftsmanship.

Small differences in tone, glaze appearance, texture or other details may occur between photographs, samples and individual products.

Minor normal variation does not automatically indicate a product defect.

Falvorex™ branding, written content, website design, graphics, photographs, product presentation and other protected materials may be protected by copyright, trademark or other intellectual-property rights.

Store content may not be copied, reproduced, distributed or commercially used except where permitted by applicable law or with appropriate authorization.

The Falvorex™ online store may rely on commerce technology, payment providers, carriers, fulfillment providers, analytics providers, advertising providers and other service providers.

Where enabled, advertising and measurement services may include AppLovin or other providers described in our applicable privacy information.

Independent third-party services may be subject to their own terms, privacy practices, technical requirements and service availability.

Customers and visitors must not use the Falvorex™ website for unlawful, fraudulent or abusive purposes.

You must not intentionally interfere with website operation, attempt unauthorized access, introduce malicious code or misuse store functionality.

The store, website and related services may occasionally be interrupted, unavailable, delayed, updated or changed because of maintenance, technical issues, provider outages or other circumstances.

We may modify or discontinue features where reasonably necessary, subject to applicable law.

To the fullest extent permitted by applicable law, the Falvorex™ store, website and related services are provided on an available basis and may occasionally be interrupted, delayed, updated or changed.

Nothing in these Terms excludes rights, remedies or protections that cannot lawfully be excluded, including applicable mandatory consumer rights.

To the fullest extent permitted by applicable law, Falvorex™ and the store operator are not responsible for indirect, incidental, special or consequential losses arising from store use or product purchase where such liability may lawfully be limited or excluded.

Nothing in these Terms limits liability or consumer rights that cannot lawfully be limited or excluded.

Falvorex™ may review orders or website activity where reasonably necessary to detect suspected fraud, unauthorized transactions, misuse, security incidents or inconsistent order information.

Orders or access may be restricted or cancelled where reasonably necessary to protect customers, the store or applicable service providers, subject to applicable law.

These Terms and Conditions should be read together with Falvorex™ payment, privacy, shipping, return, refund and other applicable store information.

Where a more specific policy applies to a particular subject, that policy may provide additional details for the applicable transaction or request.

Falvorex™ may update these Terms and Conditions when business, legal, operational, technological or service requirements change.

The “Last Updated” date displayed on this page identifies the current version. Updated terms become effective when published, subject to applicable law.

Questions regarding these Terms and Conditions may be sent to service@falvorex.com.

If your question concerns an existing order, please include your order number whenever possible.