Order processing begins after payment has been successfully authorized.

Processing time may vary depending on product availability, order review, inventory location, fulfillment arrangements, holidays and other operational considerations.

Current processing information should be reviewed together with shipping information shown during checkout or provided in applicable order communications.

Falvorex™ primarily serves customers in the United States. Available shipping methods and delivery information are shown during checkout where supported.

Delivery estimates are not guaranteed arrival dates. Actual transit time may vary depending on destination, carrier operations, weather, holidays, transportation disruption, fulfillment arrangements and other circumstances outside our reasonable control.

Available shipping methods, applicable shipping charges and delivery information are displayed during checkout where supported.

Shipping options may depend on destination, product type, order value, package dimensions, fulfillment location and operational arrangements.

Falvorex™ orders may be fulfilled through warehouses, logistics partners or fulfillment facilities selected according to inventory availability and operational requirements.

The registered company address listed in this policy is not necessarily the location from which your order is shipped.

When shipment tracking is available, tracking information is generally provided after dispatch.

A tracking number may not display movement immediately. Carrier systems may require additional time to register the first scan or update transit information.

Customers are responsible for providing a complete and accurate shipping address during checkout.

If you notice an address error, contact Falvorex™ customer support as soon as possible. We will make reasonable efforts to assist before fulfillment is completed, but an address may no longer be changeable after an order has been packed, transferred or dispatched.

Delivery may be affected by carrier congestion, weather, transportation disruption, security events, holidays, customs procedures, natural events or other circumstances outside our reasonable control.

If a shipment appears significantly delayed, contact customer support with your order number and tracking information where available.

Products from the same order may occasionally be shipped separately because of inventory location, packaging requirements, product availability or fulfillment arrangements.

Separate tracking information may be provided for individual shipments where available.

If your ceramic coffeeware arrives damaged, the wrong product is delivered or a shipment appears incomplete, please contact Falvorex™ customer support promptly.

Where appropriate, please provide your order number together with clear photographs of the package, shipping label, product received and the relevant issue so that the request can be reviewed efficiently.

If tracking shows that your package has been delivered but you cannot locate it, first check:

• The delivery area around the address.
• Household members.
• Building reception or management.
• Parcel lockers.
• Nearby secure delivery locations.
• Carrier delivery notes.

If the parcel remains missing, contact the carrier and Falvorex™ customer support for assistance.

Falvorex™ primarily sells to customers in the United States. Where shipping is offered to another destination, international shipments may be subject to customs processing, local import rules, taxes, duties or government charges.

Availability, shipping methods and applicable charges may vary by destination and will be displayed during checkout where supported.

Carriers may make one or more delivery attempts or provide pickup instructions when a shipment cannot be delivered successfully.

Customers should review carrier notifications and tracking information promptly. Additional carrier charges or handling procedures may apply in some circumstances.

Packages may be returned or otherwise affected if the delivery address is incomplete, incorrect, inaccessible or cannot be confirmed by the carrier.

If a package is returned to a logistics or fulfillment facility, please contact Falvorex™ customer support so the circumstances can be reviewed.

Falvorex™ artistic ceramic coffeeware may require protective packaging intended to reduce the risk of damage during normal transportation and handling.

Packaging materials, parcel dimensions and packing methods may vary according to the specific ceramic product, order quantity and fulfillment arrangements.